Recently I had to call customer service for a product that did not meet my expectations, right after I had to call the cable company because of (another) interruption in service.  I was irritable, and it took a lot for me to pull back on the frustration that I wanted to express to the customer service agents.  Thankfully, they were patient and more than accomodating.  What if they hadn't been.  What if I had been told that - tough - the kitchen product that broke because I dropped it was simply a loss I would have to accept?  Or that internet access is a miracle of modern convenience, and during a snowstorm in a pandemic things are likely going to go wrong with my instantaneous connection with the outside world?

Well then, wouldn't I be entitled to just 'go off'.  Well, um, no.  It's easy these days to forget that we can't have it our way, everyday, and that the person we are talking to by phone or email has feelings, a life, and needs, just like I do.  So, remind yourself when impatience creeps in.  You do have a right to your feelings, but you don't have a right to make others feel worthless.

In another note, I have been on the receiving end of others assuming that I will be happy to bend over  backwards to supply their needs (while depeleting my resources), especially if that involves me (involuntarily) 'forgiving' financial debts.  In other words, grown adults who feel that it is optional to pay bills or do their fare of chores, work responsibilities, etc.  Entitlement has been defined as: “self-righteousness, harboring grandiose thoughts, and being overly demanding in (their) personal relationships” (Bishop & Lane 2002).  Boy does that sound familiar these days.

To correct this, be humble, take responsbility for what is yours, don't crowd to the front of the line, realize that you are no more special than anybody else - all stuff that we were supposed to learn in Kindergarten.  Its time to dust off those lessons and  get along better with others.